Digital WalletsThe Easiest way to pay using your Jonah Bank cards

Setup Apple Pay

1. Go to the Wallet app on your device and tap the add button.
2. Follow the steps shown on your device to add a new card. If you're asked to add the card you use with your Apple ID, cards on other devices, or cards that you’ve recently removed, choose them, then enter the card security codes. 
3. Tap Next. Jonah Bank will verify your information and decide if you can use your card with Apple Pay.
4. After Jonah Bank verifies your card, tap Next. Then start using Apple Pay.

For information on how to setup Apple Pay on iWatch and Mac: Set up Apple Pay

To view a video demonstration of adding a card to Apple Pay:

 

Using Apple Pay

Pay with iPhone with Face ID

1. To use your default card, double-click the side button.
2. Glance at your iPhone to authenticate with Face ID, or enter your passcode. 
3. Hold the top of your iPhone near the contactless reader until you see Done and a checkmark on the display.

Watch the demo to see how it works.

Pay with iPhone with Touch ID

1. To use your default card, rest your finger on Touch ID. 
2. Hold the top of your iPhone near the contactless reader until you see Done and a checkmark on the display.

Watch the demo to see how it works.

Pay with Apple Watch

1. To use your default card, double-click the side button
2. Hold the display of your Apple Watch near the contactless reader.
3. Wait until you feel a gentle tap.

To pay with Apple Pay within an app:

1. Tap the Apple Pay button or choose Apple Pay as your payment method.
2. Check your billing, shipping, and contact information to make sure they're correct.
3. If you need to, enter your billing, shipping, and contact information on your iPhone or iPad. Apple Pay will store that information, so you won't need to enter it again.
4. Confirm the payment. When your payment is successful, you'll see Done and a checkmark on the screen.
   • iPhone or iPad with Face ID: Double-click the side button, then use Face ID or your passcode.
   • iPhone or iPad without Face ID: Use Touch ID or your passcode. 
   • Apple Watch: Double-click the side button. 

Where can you use Apple Pay?

Apple Pay is accepted in store at merchants where you see both of these icons: 

You can use your Jonah Bank Visa® with your Apple device at your favorite retailers, including:

To see a full list of participating Apple Pay stores and apps visit: Apple Pay - Where to Use

 

Setup Google Pay

Safe Simple and helpful

Download Google Pay on Android or iOS

   

Android:

• Open the Google Pay app .
• In the top right, tap the card image.
• Tap Add a card and then Debit or Credit card
• Use the camera to capture your card info or enter it manually.
• Review and accept the terms from your card's issuer.
• If you’re asked to verify your payment method:
• Choose a verification option from the list.
• Enter the verification code.

iPhone and iPad

• Open the Google Pay app.
• At the bottom, tap Insights, then Accounts, and select Add Account.
• Use the camera to capture your card info or enter it manually.
• If you’re asked to verify your payment method:
• Choose an option from the list.
• Find and enter the verification code.

Tip: After you add a card, you might see a small temporary authorization on your account from Google. This authorization checks your card and account are valid. It won’t be charged to your balance and will go away soon. Most temporary authorizations are removed from your account within 48 hours.

Using Google Pay

Android

1. Unlock your phone and make sure NFC is turned on.
2. Hold the back of your device close to the payment terminal for a few seconds.
3. Wait until the payment is completed — a blue check mark will appear on your screen when it is.
4. If required, enter your PIN code or sign the receipt.

iPhone & iPad

Using Google Pay on an iPhone is more limited than on an Android device. You can’t pay for items in a brick-and-mortar store or within mobile apps and websites like you can with Apple Pay. However, you can use it with websites that work through your Google Account, such as Google Play. In this case, select your item and pay for it, and it will take the funds from your Google Pay account.

 

Where can you use Google Pay?

Google Pay is now accepted at thousands of stores across the US. In general you can use Google Pay wherever you see these symbols 

Setup Samsung Pay

Before using Samsung Pay

• Here's what you'll need before you can use Samsung Pay:
• A compatible Samsung phone or watch
• NFC or MST support on your phone or watch
• A Samsung account
• A supported credit, debit, or gift card from a participating bank, credit union, or vendor
• A registered fingerprint or Samsung Pay PIN

For a list of devices compatible with SamsungPay: Please visit https://www.samsung.com/pay

Set up Samsung Pay on your phone

Samsung Pay comes preloaded on available phones, but you can always reinstall it, if needed

 

Once it's installed: 

• Open Samsung Pay, and then tap Get started.
• Enter a new PIN for Samsung Pay, and then enter it again to confirm.
• If it's your first time using Samsung Pay, you will be asked to add payment cards.
• Add your cards or tap Samsung Pay Home to skip this step for now.

Note: If you are using Samsung Pay on your watch, you will need to set it up seperately.

Using Samsung Pay

With Samsung Pay, you can purchase things without digging through your wallet.

When you're ready to pay;

• Open Samsung Pay on your phone
• Tap Pay, and select your preferred card
• Tap PIN or IRIS, and then enter the required security information. Or if you have fingerprint security set up, simply place your finger on your phone's fingerprint scanner.
• Hold the back of the phone up to the contactless reader and perform your desired actions to complete your purchase.

Where can you use Samsung Pay?

Samsung Pay works nearly anywhere you can swipe a Visa card, including the majority of U.S. retail locations. Currently, Samsung Pay does not work at gas station pumps, but it works at most gas station cashier card readers.

How do I make my Jonah Bank Card the Default card in my Digital Wallet?

Follow these instructions to make your Jonah Bank debit or credit card your default card, depending on your device type:

iPhone or iPad
Click on Settings, then Wallet & Apple Pay. Then scroll down to Default Card under the Transaction Defaults section to choose your default card. Within the Wallet app, you can also touch and hold a card and drag it to the front of your cards.

Apple Watch
Within the Apple Watch, click the My Watch tab, then Wallet & Apple Pay. Then click Default Card to choose your card.

Google Pay
Within the Google Pay app, click Payment at the bottom. Then, tap the card you want to make your default. Turn on "Default for in-store purchases."

Samsung Pay
Samsung Pay does not have an option to set a default card. Instead, the most recently used, viewed or added card will display.

How do I confirm the last four digits of my card if asked by a cashier?

As part of their standard security process at checkout, cashiers at some retailers may ask you to confirm the last four digits of your Visa card number. In this case, do not provide the numbers shown on your physical card or the card shown in the Digital Wallet. Instead, tap on the Visa card being used in the Digital Wallet and look for the “Digital Account Number” displayed above your transaction history (depending on the wallet you may have to go into settings for the card in the wallet), for example on an iOS device the last four digits are the four numbers next to Device Account Number in the cards details. The four digits shown there are what you should provide to the cashier. The Digital Account Number will always be a different number from your physical card.

What if my mobile device is lost or stolen?

​Immediately notify Jonah Bank. Personal or Business Card customers should call 307-237-4555. You should also notify your phone carrier if your phone is lost or stolen. Jonah Bank will place a hold on your device account number or virtual account number without impacting your Jonah Bank card. Your device account number is different than your card number, and therefore, your Jonah Bank plastic cards will not be affected and can still be used.

What if my Jonah Bank card is lost or stolen?

If your Jonah Bank plastic card is lost or stolen, please notify Jonah Bank immediately. Personal and Business Card customers should call 1-800-554-8969. We will cancel your card and issue you a new card. Once you activate your new card, you will need to follow the steps for enrolling that card in a digital wallet.

Replacement Card

If your Jonah Bank card is replaced for any reason (lost, stolen, damaged, or expired), you will want to remove the existing card from your digital wallet, and enroll the new physical card in the digital wallet.

What if I get a new device?

The digital account number that is created when enrolling a Jonah Bank Card in a Digital Wallet is unique to the device. As such, if you have or are planning on getting a new mobile device, you will want to remove all of your cards from your previous devices Digital Wallet and then enroll them in the new devices Digital Wallet

How do I remove a card from a Digital Wallet?

While each Digital Wallet works a little differently, the process for removing a card from your digital wallet is relatively similar:

• Open the Digital Wallet on your device
• Select your Card
• Open up the cards settings (This is usually represented by three dots in a circle)
• Select Remove or Delete (typically located at the bottom of settings)

How do I dispute a transaction made using a Digital Wallet?

For all transaction disputes made with Jonah Bank cards and through Digital Wallets using a Jonah Bank Card please contact Jonah Bank at 307-237-4555 or via email at Disputes@jonah.bank

Additional Help

Should you have any other questions related to Digital Wallets please contact Jonah Bank at 307-237-4555 or customer_service@jonah.bank

For more information regarding your digital wallet, please visit your digital wallet provider's website by clicking one of the links below:
Apple Pay Website
Apple Pay FAQ
Google Pay Website
Google Pay FAQ
Samsung Pay Website
Samsung Pay FAQ

Visa Click to Pay

Visa Click to Pay is Visa’s online checkout experience built on the latest ecommerce industry specifications – EMV Secure Remote Commerce, and it is available for all Jonah Bank of Wyoming card holders. To make a purchase, you’ll no longer have to enter 16-digit primary account numbers, look up passwords or fill out long forms. To enjoy this easy, smart and secure online checkout experience simply click to pay with Visa when you see the Click to Pay icon Click to Pay payment icon. where Visa is accepted.

How can I start using Visa Click to Pay?
To get started, look for the Click to Pay icon . when you check out at participating online stores and pay with your Jonah Bank Visa card, wherever they are accepted.

Alternatively, you can set up your Visa cards for Click to Pay by:

• Looking for and selecting the Click to Pay icon . at online stores that accept Visa
• Visiting the Visa Click to Pay consumer portal

Where is Visa Click to Pay available?
Visa Click to Pay is available in more than half a million online stores in the United States, and other geographies around the world. Just look for the Click to Pay icon when you check out at your favorite participating online stores where Visa is accepted to enjoy an easy, smart and secure online checkout.

More Information

for more information about Visa Click To Pay, please visit Visa's website: Visa Click to Pay FAQ

Visa Purchase Alerts

Visa Purchase Alerts allow you to receive alerts for transactions in real-time and immediately identify potentially fraudulent activity. With Visa Purchase alerts you can receive alerts for transactions that meet a minimum amount you specify, when your card is used outside of the US, by phone or online, when a credit is being processed, and when a transaction is declined.

To get started with Visa purchase alerts

There are three steps to Enroll for Visa Purchase Alerts

1. Check to see if your card is eligible (all Jonah Bank cards are eligible) Check Eligibility
2. Create your account and register your mobile device and email to receive alerts
3. Choose the notification triggers that match your needs, such as transactions exceeding a set amount.

Card Valet

Card Valet® is a standalone App offered by Jonah Bank of Wyoming that puts the control of your Debit and Credit Cards in your hands. Card Valet® enables you to:

• Turn your Cards off and on - this blocks your card from being used when not needed
• Limit Spending on cards by Category or Merchant Type
• Restrict card use to specified geographic locations
• Restrict ATM or online transactions
• Receive real-time transaction alerts

To get started with Card Valet®

Download the app from the respective Apple or Android store and complete the enrollment process shown in app.